Developing digital social adaptation and rehabilitation skills for war victims

Abstract

Abstract: In the post-war context, recovery loses the features of a purely technical process and transforms into a multidimensional system of support that integrates digital, social, and educational mechanisms. Society is moving away from fragmented services toward the need for a coherent ecosystem capable of ensuring the continuity of assistance – from self-help to rehabilitative support – without repeated applications, procedural confusion, or loss of control over one’s own trajectory. This is the core challenge of modern digital support: not merely to create accessible platforms, but to build trust, ethical security, and a logic of interaction that restores a person’s ability to manage their own life. The problem of fragmented digital solutions has become a systemic barrier to recovery, while the integration of social, educational, and rehabilitative dimensions into a unified digital architecture forms a prerequisite for societal resilience. The aim of the article is to develop an applied model of digital support in education, social work and rehabilitation as a component of post-war recovery, which is not limited to technical support, but encompasses the logic of services, data ethics and operational indicators of viability. The methods are based on an interdisciplinary review of implemented initiatives and platforms in 2020–2024, a comparison of digital inclusion policies, service design and psychosocial support models, as well as an analytical comparison of educational, rehabilitation and social practices. The results show that digital support functions as a holistic route, within which initial assessment, microlearning, short-term interventions and adaptation to changed conditions are combined. The simplicity of interfaces, sequence of steps, built-in prompts and flexibility to the user's context increase the viability of solutions. Efficiency is not measured by the speed of response or the number of calls, but by the consistency of routines, the preservation of connections, and the user's autonomous willingness to seek help. Vulnerable points of digital interaction are shown: verification, interdepartmental navigation, technical failure of services. The conclusions emphasize the need to transition to an institutional format of digital inclusion with transparency, ethics, compatibility, and sustainable professional support. Keywords: digital inclusion, social support, rehabilitation, care interfaces, offline accessibility, ethical management.